SensMax Pro SMX Automatic WiFi Data Collector

The SensMax SMX Gateway serves as a centralized hub for aggregating telemetry from wireless SensMax people counters and customer feedback survey buttons. Operating over a secure RF radio channel, it reads statistics automatically and transmits them to the cloud-based SensMax Reporting Portal via Wi-Fi or Ethernet. Supporting up to 30 connected devices, the SMX gateway provides a streamlined solution for multi-sensor deployments across retail stores, office buildings, and public institutions.

How It Works

The SMX gateway polls connected sensors every 20 minutes and forwards the telemetry to the SensMax online reporting system. Data can also be exported directly to third-party software applications using the native MQTT protocol. If the internet connection drops, the gateway stores up to 25 days of hourly data in its internal memory and automatically retransmits it once the connection is restored.

Installation & Connectivity

Featuring a plug-and-play setup, the gateway connects via Ethernet (priority connection) or 2.4GHz WPA2-PSK Wi-Fi. Once connected to a local router, the device automatically begins transmitting data to the SensMax portal. For larger facilities or outdoor environments, three model variants are available offering different radio communication ranges (ensuring that field sensors and the gateway match the same range protocol: Pro, LR, or SLR).

Key Features & Technical Advantages

• Dual Network Connectivity: Ethernet and Wi-Fi interface options with automatic failover switching for reliable data delivery.

• Onboard Backup Memory: Internal storage for up to 25 days of hourly data during network outages to prevent data loss.

• Wide Coverage Options: Available models support radio communication ranges up to 1,000 meters.

• Flexible Open Integration: Direct data export via MQTT protocol for seamless connection to third-party BMS, ERP, or custom systems.

• Plug-and-Play Deployment: Fast setup without complex local network or firewall configurations.

Model Variations

Applications & Real-World Use Cases

• Retail Stores: Connect people counters and survey buttons to evaluate foot traffic trends and customer satisfaction ratios.

• Shopping Malls: Aggregate foot traffic metrics from multiple entrances into a single unified cloud dashboard.

• Libraries & Museums: Track visitor volumes and feedback to generate compliance and funding/grant reports.

• Public Restrooms: Monitor foot traffic volume to optimize janitorial maintenance and cleaning schedules.

• Office Buildings: Measure occupancy trends to guide workplace management and spatial planning.

Business Impact

The SensMax SMX Gateway enables a completely wireless monitoring network, eliminating the need for expensive data cabling between sensors and central servers. Wireless connectivity speeds up deployment and adds installation flexibility, while dual Ethernet/Wi-Fi options maintain stable transmission. Internal backup memory ensures collected statistics are preserved during connectivity downtime and synchronized automatically upon restoration.

Technical Specifications